About the Authors – Mark A. Stein, with a finance education from the George Washington University School of Business in 1990, and subsequent professional service experience as a foundation, entered the management consulting industry in 1995. Since the, he has led hundreds of corporate strategy, investment analysis and organization development engagements for leading multi-national corporations. Mark speaks at Organization Development and onboarding conferences. He is married with three kids and lives in Bethesda, MD.
Lilith Christiansen has 15 years of organization development consulting experience with Kaiser Associates and Booz Allen Hamilton. Lilith has led numerous organizational improvement and employee programs redesign projects for clients in both public and private sectors. Lilith is a graduate of University of Virginia and University of Pennsylvania’s Wharton School of Business. Lilith is married, has two children and lives in Arlington, VA.
About the Book – Successful Onboarding was written to help you unlock hidden value from your talent base, improve retention of the best new hires, achieve higher levels of productivity, faster time to productivity–and greater realization of the organization’s strategic goals.
In the book, Stein and Christiansen share insights from their study of the circumstances that determine new hire success stories as well as disappointing and costly failures. They provide case studies from their personal experiences leading many onboarding redesign initiatives at top companies, as well as the results from their examination of onboarding practices employed by a large number of Fortune 500 organizations.
Successful Onboarding is not simply an improved orientation to the organization. It is a total system for success that is woven into the entire experience in the course of your new hires’ first year. A framework is introduced for undertaking a successful onboarding redesign initiative that is tailored to an organization’s circumstances and specific objectives. The book outlines the necessary components for a successful onboarding design: support for how your new hires can master your culture; development of professional and personal relationships that will increase performance; systems to provide early career support that stimulate engagement and commitment; and a deeper understanding of your company’s strategy, and how this strategy translates into direction for the new hire. The result is a revitalized employer-employee compact that advances both parties interests — a true win-win scenario that Stein and Christiansen call the Onboarding Margin™.