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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

November 30, 2011 @ 12:00 am

About the Authors – Joseph Grenny, Kerry Patterson, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.

About the Book – The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  •  Be persuasive, not abrasive

Buy this Book at Politics & Prose


November 30, 2011
12:00 am
Event Category:


DC United States


Joseph Grenny et al