Happy Employees = Happy Customers
According to Glassdoor’s Andrew Chamberlain and Daniel Zhao, the key to happy customers is happy employees. Linking with data from the American Customer Satisfaction Index (ACSI), Chamberlain and Zhao found a strong correlation between companies rated highly on Glassdoor by employees and top performing companies on the ACSI. Read more>>>
Authors We’re Working With Now
It’s back-to-school with mind-stretching, motivational events in September. We’ve got our subjects covered on the topics of science, history, and economics. And, we’re looking to the future with leadership, team building, and technological innovation. Contact Perry for more information about these authors:
2019 Mid-Maryland Mission of Mercy & Health Equity Festival: Free Adult Dental Clinic
The 2019 Mid-Maryland Mission of Mercy and Health Equity Festival will be held September 13 and 14 at the University of Maryland Xfinity Center. This free adult dental care clinic and health equity festival is a collaborative effort by the Maryland Center for Health Equity, Catholic Charities of Washington, and the dental and health care community to provide free emergency dental care to the poor and underserved. Hooks Book Events is a proud sponsor of this program to support our community. Find out how you can get involved.
September Know Ahead List
These are a few of the inspiring and incisive titles coming out later this fall. Contact Louise to get a complete copy of the latest Know Ahead List, and identify potential authors to bring to your organization.
In Tough Love: My Story of the Things Worth Fighting For (Simon & Schuster, Oct. 8, 2019), Susan E. Rice—National Security Advisor to President Barack Obama and U.S. Ambassador to the United Nations—delivers an inspiring account of a life in service to family and country.
Everyday Project Management (Berrett-Koehler, Sept. 3, 2019), by Jeff Davidson, offers practical tools for efficient project management. It is designed to be read and re-read as a tool; each chapter is written to be read in 20 minutes.
How Charts Lie: Getting Smarter about Visual Information (W.W. Norton & Co., Oct. 15, 2019), by data visualization expert Alberto Cairo, teaches us an invaluable skill: data literacy.
Elephants Before Unicorns: Emotionally Intelligent HR Strategies to Save Your Company (Entrepreneur Press; Sept. 24, 2019), by Caroline Stokes, executive headhunter, coach and founder of The Forward Co., teaches leaders how to attract and keep the talent they need to survive in the age of AI.
How to Be an Inclusive Leader: Creating Trust, Cooperation, and Community across Differences (Berrett-Koehler, Aug. 2019), by Jennifer Brown, shows how to shift perspectives to create a more inclusive workplace.
The 10 Laws of Trust: Building the Bonds That Make a Business Great (Expanded Edition) (HarperCollins Leadership, Sept. 17, 2019), JetBlue Chairman Joel Peterson provides the playbook for establishing and maintaining a culture of trust that breaks down the operational silos and CYA mentality that plague many organizations.
Handprints on Hubble: An Astronaut’s Story of Invention (The MIT Press, Nov. 2019), by Kathryn D. Sullivan, the first American woman to walk in space, recounts her experience as part of the team that launched, rescued, repaired, and maintained the Hubble Space Telescope, and the work of inventing the tools and processes for on-orbit maintenance.
In Good Economics for Hard Times: Better Answers to Our Biggest Problems (PublicAffairs, Nov. 12, 2019), MIT economists Abhijit V. Banerjee and Esther Duflo cover migration, unemployment, growth, free trade, political polarization, and welfare.
Life Undercover: Coming of Age in the CIA (Knopf, Oct. 15, 2019) is Amaryllis Fox’s riveting memoir, the story of her ten years in the most elite clandestine ops unit of the CIA, hunting the world’s most dangerous terrorists in sixteen countries while marrying and giving birth to a daughter.
September 23: Bridge Builder with Imani Perry
We are thrilled to be hosting our next Bridge Builder event with Imani Perry, the Hughes-Rogers Professor of African American Studies at Princeton University. We produce these events for five DC area schools, in partnership with non-profit community partners and award-winning authors.
Breathe: A Letter to My Sons explores the terror, grace, and beauty of coming of age as a Black person in contemporary America, and what it means to parent our children in a persistently unjust world.
October 30: Programs with a Purpose Featuring Heather Boushey
Join Leadership Greater Washington and its partners, Hooks Book Events and A Wider Circle on October 30 for the next installment in our Programs with a Purpose author series. President, CEO, and Co-founder of the Washington Center for Equitable Growth, Heather Boushey, will discuss her experiences and book, Unbound. Programs with a Purpose is a series of conversational book talks and interviews featuring various authors who have published books on topics related to poverty, equity, and justice.
In Unbound: How Economic Inequality Constricts Our Economy and What We Can Do About It, Boushey presents cutting-edge economics with journalistic verve to show how rising inequality has become a drag on growth, and an impediment to a competitive United States marketplace for employers and employees alike.
One child, one teacher, one book, one pen can change the world.
— Malala Yousafzai
All the best,
Perry, Denise, Louise, Suzanne, Sunny, Michele & Robin