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August 28, 2019

Happy Employees=Happy Customers

According to Glassdoor’s Andrew Chamberlain and Daniel Zhao, the key to happy customers is happy employees. Linking with data from the American Customer Satisfaction Index (ACSI), Chamberlain and Zhao found a strong correlation between companies rated highly on Glassdoor by employees, and top performing companies on the ACSI. Why does this matter? Because research intuitively shows that high customer satisfaction has a positive impact on the bottom line. The authors cite that a 1-star improvement in Glassdoor employee satisfaction ratings for a […]
September 14, 2016

We’re a Benefit Corporation!

It’s official — Hooks Book Events is now a Benefit Corporation in the State of Maryland. As such, we are thrilled to join the growing ranks of companies that place doing good right up there with doing well. Speaking of growing, we are pleased to report that our Bulk Book Sales business is thriving! Here’s why: Excellent customer service and competitive pricing — Read testimonials from our customers here. Unique business model — we partner with three great independent retailers (Politics & Prose, Harvard Books, Parnassus […]
February 8, 2016

Hooks Book Events Supports New Bridge to the Arts Program with A Wider Circle

Hook Book Events has partnered with A Wider Circle to deliver a new program featuring author events. The Bridge to the Arts (BTTA) program is dedicated to helping individuals and families pursue a new vision for their lives – a vision that does not include poverty – by bridging the cultural divide in Washington, DC. Bridge to the Arts (BTTA) will bring participants to local events ranging from book talks and concerts to theater programs and more. BTTA will also work with A Wider Circle’s Center […]
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