April 21, 2022

Dispatches from Memphis*

Greetings from Memphis, TN! As some of you know, my husband Dennis and I moved back to my hometown in October, 2021. After an eventful fall and winter, I’m excited to share some of the exciting things HBE is doing here in the South, and to tell you about the connections being forged between friends in DC, Memphis and New York.   Leadership Memphis Soon after the moving trucks pulled away, I began a three-month Fast Track Leadership Memphis Class, […]
April 30, 2021

April 2021: Building Bridges | Diversity, Equity & Inclusion | Workplace Culture | Innovation

January 27, 2021

January 2021: Authors and Topics for Infusing Ideas Everywhere in the New Year

With gratitude and optimism, we are excited to begin a new year of creating thought-provoking programs for your teams and organizations. While people continue to operate in home offices and remain physically distanced, our mission of “infusing ideas everywhere” takes on new meaning! Through HBE ENGAGE video call programs, we’re now able to develop engaging events with authors for groups around the world. And often, we can deliver these programs with less planning time than in-person events that depend upon […]
December 2, 2020

November 2020: Holiday Event Ideas | New Books for 2021 Team Building

As we approach the end of an eventful year, we’re looking ahead with hope and ambition to 2021! One of the fortunate innovations of this year has been our new HBE ENGAGE virtual author programs that have enabled us to continue to provide stimulating content to your teams and organizations from wherever they are. See Authors We’re Working With Now or check our calendar for the most current author programs. If you are considering alternatives to your traditional holiday gatherings, […]
September 10, 2020

September 2020: Ready to ENGAGE with Your Organization this Autumn!

We have had the great pleasure to work with organizations across the country this summer, continuing to deliver virtual author events through our new HBE ENGAGE service! A few things we’re learning about these live, interactive videoconferences: We’re able to engage more members of your team from remote locations than ever before. This new format enables more people to participate with questions and comments. More authors are able to schedule private programs in this format. Events can be organized in […]
August 28, 2019

Happy Employees=Happy Customers

According to Glassdoor’s Andrew Chamberlain and Daniel Zhao, the key to happy customers is happy employees. Linking with data from the American Customer Satisfaction Index (ACSI), Chamberlain and Zhao found a strong correlation between companies rated highly on Glassdoor by employees, and top performing companies on the ACSI. Why does this matter? Because research intuitively shows that high customer satisfaction has a positive impact on the bottom line. The authors cite that a 1-star improvement in Glassdoor employee satisfaction ratings for a […]